Comments from out Clients

Client:
Becky Robinson

Tailored Tour:
Three night Sodwana Special
Date:
July 2005

E-mail them now:
beckyrobinson_85@yahoo.co.uk

I would like to take this opportunity to thank you all for the great few days I had diving. It was an amazing experience! I foundit all very welll organised right throughout the booking process to the transfers, arrival, accommodation and dives. Thank you for the fantastic time!

Client:
Eduardo Penalver & Sital Kalantry

Tailored Tour:
Safari and Sardine Run
Date:
June 2005

E-mail them now:
Sital: SKalantry@OMM.com

How did Dive The Big 5 and Premiere Travel handle your initial enquiry?  5 Rating out of 5.
Comments:  impressed from the start 

Did Dive The Big 5's pre-tour package provide you with adequate information needed before you left the USA?  5 Rating out of 5.

Did you manage to find your "shuttle" service easily on your arrival at  Johannesburg International?  2 Rating out of 5
Comments:  we didn't know where the shuttle was but we asked around. we arrived at night and the "unofficial" baggage handlers outside of the airport near where the shuttle pick up is were annoying 

How was your accommodation at City Lodge in Johannesburg?  3 Rating out of 5.
Comments:   it is a fine business hotel but the internet did not work and the location is remote.  when we had a full day and half in the city, we would have preferred being closer to the center. 

How was your "Meet & Greet" on your arrival at Kruger Mpumalanga International Airport 5 Rating out of 5.

How did you rate your accommodation at Bongani?  5 Rating out of 5.

Please rate the food at Bongani?  4 Rating out of 5.
Comments:  the food was always good but a bit bland. 

How did you rate the game viewing at Bongani?  5 Rating out of 5.

How did you rate your accommodation at City Lodge in Durban?  3 Rating out of 5

How did you rate your accommodation at Hammerheads in Shelly Beach?  3-4 
Rating out of 5.
Comments:  very bare, dive lodge but we expected it. 

How would you rate African Odysea Dive Centre?  5 Rating out of 5.

Did Grant and Trevor do their utmost to ensure that you got the optimum diving experience?  5 Rating out of 5.

How did you rate the diving in Shelly Beach?   2 Rating out of 5.
Comments:  we did only 2 dives and couldn't dive with sardines due to the bad visibility 

Were all your special needs taken care of during your trip?  5 Rating out of 5.

Would you recommend Dive The Big 5 to any other groups or individuals wanting to come to South Africa for a scuba diving holiday or wildlife safari?Yes or No
Comments:  definitely. yes!  

Client:
Alistair & Ben Wilcockson

Great White Encounter:

Date:
April 2005

E-mail them now:
Aqwilcockson@aol.com

The shark cage was great fun. Ben really enjoyed himself and it was the talking point of his holiday, plus the cobra ride a the amusement park! I can’t answer your questionnaire as I can’t over write it for some reason, so I will begin with an excellent time keeper by Trevor. Easy trip up whilst sleeping. Breakfast was good, which both Ben an I kept down!! The easy launch of the boat and stepping into it without getting wet feet was great. Trip out was rough but acceptable. Sharks appeared quicker than normal which was good. Wet suits fitted ok. The ladies complained that they would rather have complete suits and not half sets with tails as this allowed water in. Ben’s was fine even though slightly loose. Trip was shortened due to others being sea sick but we had seen the sharks so no problems. Was starving when reached land but the other food was left on the boat. The video was an excellent idea though quite pricey but hey everybody has to make a living! Trip back was good and the drop off to the school was excellent. We were able to watch the 2nd game. All in all a great trip and I have recommended it to friends. When I return in 2008 with the rugby team, I hope to bring more of my family with me. They are a hungry group, so food afterwards is a must!! Thanks once again, Yours Alistair and Ben

Client:
Ronald & Jan Hoving, Netherlands

Tailored Tour:
Aliwal Shoal and Protea Banks

Date:
August 2004

E-mail them now:
Jan : hoving.jan@tiscali.nl
 

How did Dive The Big 5 handle your initial enquiry? Rating out of 5. 5
Comments: Perfect information, almost too personal

Did Dive The Big 5's pre-tour package provide you with adequate information needed before you left the UK? Rating out of 5. 5
Comments: See last answer

How was your "Meet & Greet" on your arrival at Durban International? Rating out of 5. 4
Comments: We arrived one hour too late but the man was still waiting. Also easy to find with the name-bord.

How was your accommodation at Cutty Sark? Rating out of 5. 3
Comments: All nice people, but a bit more dedicated for older people.

How do you rate Sea Fever Dive Centre? Rating out of 5. 4
Comments: All good equipment, nice people, dive guides reasonable, good food. Showers great.

How did you rate the diving on Aliwal? Rating out of 5. 4
Comments: Visibility good be better on some days. Rest was great
.
How did you rate your accommodation at Robins Nest? Rating out of 5. 5
Comments: Really perfect room. The people, in particular Heidi, really made us feel like home (and that’s good!)

How do you rate African Odyssea Diving operation? Rating out of 5. 4
Comments: Very experienced people, real divers! Also nice guys. Good equipment, good boat. Accomodation could be improved (diving is more important)

How did you rate the dives on Protea? Rating out of 5. 5
Comments: Really very many sharks, better sight.

How would you rate the tour overall? Rating out of 5. 5
Comments: I still get wett eyes thinking about this holiday. Best one in years. 

Would you recommend Dive The Big 5 to any other groups or individuals wanting to come to South Africa for a scuba diving holiday or wildlife safari? Yes or No.
Comments: SURE!

Client:
Carol and Charles Diaper

Tailored Tour:
4 nights at Aliwal Shoal and 4 nights at Sodwana.

Date:
August 2004

E-mail them now:
candc@georgex.u-net.com
 

“Charles and I would like to send a BIG thank you to everyone involved in the organisation of our holiday.

We had a really fantastic time. The diving was spectacular ... mantas, whales and even dolphins whilst we were on scuba ... which I believe is very rare! All our accommodation was good but we were particularly impressed with Coral Divers in Sodwana Bay.

Holidays are over all too quickly and we are both back at work tomorrow ... if only to earn money for the next holiday. We were thinking of the Combined dive and wildlife safari ... Mozambique!!!

Thanks once again”.

Client:
Ruth Remenar,Tour Operator
Date:
August 2004
E-mail her now:
rcremenar1@fastmail.fm

“....I would highly recommend that any of the ICs planning trips to Africa contact Dive the Big 5 before any of the others. They do all kinds of customized tours in Africa, in addition to diving. They do safari and other tours as well. They are very professional, and provide very personalized service. Their pricing is also very good”.